Privacy Policy

Sidequests ("we", "us", "our") operates this website and respects the privacy of everyone who visits it. This policy explains what information we collect when you browse our pages, book a quest or contact us, how that information is used, and the choices you have.

This policy covers this website only. It does not cover third-party websites we may link to, which have their own privacy practices.

Like most websites, our servers and hosting provider automatically record standard log data when a page is requested. This may include:

• IP address and approximate region derived from it
• Browser type, version and language settings
• Device type, operating system and screen size
• Pages viewed, referring page and timestamps
• Aggregated analytics such as visit duration and traffic sources

This data is used in aggregate to keep the site running reliably, understand which content is useful, and detect abuse. We do not use it to identify individual visitors.

Some information reaches us only because you choose to send it — for example when you submit a booking request, use the contact form, or write to us by email. Depending on the form, this can include your name, email address, phone number, preferred date and time, group size and any message you write.

We use these details solely to answer your enquiry, confirm and manage your booking, and follow up about the arrangements you asked about. Providing them is voluntary, but without them we may not be able to respond or hold a reservation.

Cookies are small files stored by your browser. We use two categories:

• Essential cookies and local storage — required for the site to work, such as remembering your language choice and your cookie consent decision. These cannot be switched off.
• Analytical cookies — help us count visits and understand how pages are used so we can improve them. These are only set if you accept them.

You can change your decision at any time using the button below, or by clearing cookies in your browser settings.

• Operating, maintaining and securing the website
• Responding to enquiries and managing bookings and events
• Analysing traffic trends and improving content and usability
• Detecting, preventing and investigating spam, fraud and security threats
• Meeting legal or accounting obligations where these apply

We do not sell your personal information, and we do not share it for advertising.

We rely on a small number of service providers to run this website. These may include our hosting and database provider, our email delivery provider (used to send booking confirmations), embedded content such as map frames, and website analytics. These providers process data on our behalf, or — in the case of embedded content — may receive technical data such as your IP address directly from your browser when that content loads.

Each provider has its own privacy policy, and we ask you to review those if you would like more detail about how they handle data.

Depending on where you live, you may have the right to request access to the personal data we hold about you, ask for it to be corrected or deleted, object to or restrict certain processing, and withdraw a consent you previously gave. You may also refuse non-essential cookies at any time without losing access to the site.

We keep booking and enquiry details only for as long as needed to serve you and to meet our record-keeping obligations, after which they are deleted.

To make a request or ask a question about this policy, contact us at sidequests.inform@gmail.com. We aim to reply within a reasonable time.